Privacy Policy

About This Privacy Policy:

This Privacy Policy outlines how we (IDEAL Group, Inc. and our subsidiary companies) collect, use, and share information whenever you register for and use our technology. This includes interactions between you and us through Speech2RTT, our website, or any other IDEAL product or service that in any manner links to Speech2RTT.

This Privacy Policy describes the present state at which we conduct our practices. This policy is subject to change at any time. We encourage you to check back, with moderate frequency, for any updates.

Information Collected:

When you subscribe to Speech2RTT services we ask for your mobile telephone number and email address. We need your mobile number in order to enable others to call you. We also collect the number of alerts and RTT messages exchanged. We do not monitor or collect the content of any messages. We also capture the length of each communication. We also use the Firebase SDK to collect user properties. These are explained on the following page:
https://support.google.com/firebase/answer/6317486

In addition, we collect the metrics of your Android smart phone. None of this data is personal and is listed on the following page:
https://support.google.com/firebase/answer/6318039?hl=en

When accessing the Speech2RTT Communicator website http://speech2rtt.com, we collect information including: 1) browser type; 2) language of access; 3) time and date of access; 4) pages viewed; 5) IP addresses; and, 6) the previous website that led you to navigate to our Speech2RTT® Communicator website.

How we use the Information:

The information we collect and analyze is used to better the services we offer, on a continuous basis. Specifically, we may use and disclose your information to:

  • Safely and securely provide our services to you, as well as any and all information you request;
  • Verify your identity and connect you with other Speech2RTT users;
  • Manage your account and deliver any relevant administrative notices, updates, notifications and other alerts to communicate about Speech2RTT or related products and services; and,
  • Monitor and assess trends and usage patterns.

Security:

Protecting your privacy and other identifiable information is of paramount importance to IDEAL Group.

We will always make our best efforts to guard your privacy and protect the information you have provided to us and have permitted us to collect.

Access to all information is restricted only to those individuals who need to know in order to be able to provide support or make Speech2RTT a better application.

International (Non-U.S. Users):

Although we have multiple servers located outside the United States through which you are indirectly communicating with, we may transfer and process the bulk of your information in the United States (or in any other country where we operate). By using Speech2RTT you consent to this.

Amendments to This policy:

IDEAL Group retains the right to modify this policy as we deem necessary. Any information collected is subject to this privacy policy at time of occurrence. Once any material changes are made, we will notify you of such changes via email or other method.

If, for any reason, you do not agree with this Privacy Policy, you should not download, install, or use Speech2RTT® Communicator.

Complaints and Dispute Resolution
If you have any questions, comments, complaints, or concerns regarding your personal data under this Privacy Policy, please contact us at speech2rtt@ideal-group.org. We suggest that you put in the subject line of any email or communication “Privacy Policy” or “Privacy Complaint.” We will respond within 45 days. If a dispute results in arbitration, it will be in the United States.

 

Also see the Speech2RTT® Communicator Disclaimer.

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